Security systems supplied, installed and supported

We sell the system, install it and help keep it working

Schlage ENGAGE Wireless Locks is available from 24/7 Security as a full-lifecycle service—not a product-only sale. We can source and resell equipment, install and configure it, troubleshoot an existing system, perform maintenance, complete expansions and provide support after turnover.

  • Equipment Sales & Resale
  • Professional Installation
  • Existing-System Service
  • Maintenance & Expansion
  • Support After Turnover

New installation: Buying new equipment? Our team can verify compatibility, install it correctly and test the complete system.

Existing system: Already own the equipment? Ask us about takeover service, repairs, maintenance, upgrades and support.

Schlage wireless access guide

Schlage ENGAGE Wireless Locks

Schlage ENGAGE-enabled locks can reduce field wiring at selected openings, but successful deployment still depends on door preparation, credential strategy, wireless coverage, integrations and battery-service planning.

Use wireless locks where operations and maintenance support them

Evaluate opening type, traffic, online-response needs, credential security, wireless environment, battery access and management-software compatibility.

NDE SeriesWireless cylindrical locks for supported commercial openings and access-management integrations.
LE SeriesWireless mortise locks for openings needing compatible mortise hardware and functions.
ENGAGE GatewayProvides real-time communication for supported lock and software configurations.
No-TourSupported credential workflows can carry updates without requiring every lock to communicate in real time.

NDE, LE and opening selection

NDE cylindrical and LE mortise families serve different door preparations and hardware functions. Survey door material, thickness, edge and face preparation, handing, latch, strike, frame condition, fire label and existing hardware. Confirm the exact chassis, lever, cylinder, finish and function for each opening.

Wireless locks are well suited to openings where pulling cable is difficult or where moderate traffic and distributed management justify battery operation. High-cycle, critical or special-egress doors may call for another architecture. Coordinate accessibility, life safety and code requirements with the appropriate professionals.

  • Cylindrical versus mortise door preparation
  • Handing, function, trim and finish
  • Traffic, criticality and online-response needs
  • Fire, egress and accessibility coordination

Credentials and management mode

Select supported smart or mobile credentials with the access-control platform rather than assuming every credential works across every integration. Plan enrollment devices, key management, mobile provisioning, lost credential handling and migration from legacy proximity.

Real-time gateway communication and No-Tour workflows provide different update and event timing. Define how quickly access changes must reach a lock, how events are collected and what happens during communication failure. Confirm capabilities with the selected access software provider.

  • Credential technology and encryption
  • Enrollment and mobile-provisioning workflow
  • Gateway real-time versus No-Tour operation
  • Integration-specific event and command support
Schlage ENGAGE lock planning comparison
AreaNDE SeriesLE Series
Hardware typeCylindrical wireless lockMortise wireless lock
Door preparationCompatible cylindrical preparationCompatible mortise preparation
ManagementSupported ENGAGE real-time or No-Tour workflowsSupported ENGAGE real-time or No-Tour workflows
ConfirmFunction, credential and integrationFunction, handing, credential and integration

Wireless, gateway and network readiness

Perform an ENGAGE wireless survey for gateway-managed openings and place gateways according to current Allegion guidance. Building materials, metal doors, equipment rooms and tenant construction can affect communication. Record gateway-to-lock relationships and validate signal after installation.

Coordinate gateway power, network, outbound connectivity, addressing, DNS, time and security with the client’s IT team. Do not assume ordinary Wi-Fi coverage proves lock or gateway communication. Use supported test tools and document the accepted result.

  • Supported wireless survey and gateway placement
  • Building materials and interference
  • Gateway power and network requirements
  • Post-installation communication validation

Battery service, commissioning and records

Battery life varies with traffic, communication mode, environment and configuration. Establish who receives low-battery alerts, who holds approved replacement batteries and how service is scheduled without leaving openings unsecured. Inspect door alignment because binding hardware increases mechanical demand.

Commission valid, invalid, expired, schedule, lockdown where supported, offline and low-battery scenarios. Record lock model, serial, firmware, opening, credential format, gateway association and software integration. Obtain ENGAGE applications and firmware only from official Allegion or supported partner channels.

  • Battery type, stock and replacement ownership
  • Door alignment and mechanical operation
  • Credential, offline and alert test scenarios
  • Lock, gateway and firmware asset schedule

How we plan and deliver the work

The final design depends on site conditions, existing systems, client policies and the selected manufacturer or platform.

Survey openings

Document preparation, condition, function, traffic and compliance needs.

Select ecosystem

Confirm locks, credentials, management mode, gateways and software support.

Commission securely

Install, enroll and test wireless, credentials, alerts and offline behavior.

Transfer lifecycle

Deliver asset records, batteries, support sources and service procedures.

Information to gather before design

Good decisions are easier when the project team starts with complete operational and technical information. The following items help reduce assumptions, change orders and avoidable return visits.

  • Opening preparation and hardware functions
  • Credential and mobile strategy
  • Management software and integration support
  • Gateway survey, power and network
  • Battery, firmware and maintenance ownership

Frequently asked questions

These are common planning questions. A site-specific answer should be confirmed during discovery and design.

What is the difference between NDE and LE?

NDE is a cylindrical wireless lock family; LE is a mortise wireless lock family. Exact functions and options vary.

Do all ENGAGE locks require a gateway?

No. Supported systems may use No-Tour or other modes, while real-time functions generally require the supported communication architecture.

Can existing proximity cards be reused?

Possibly, but credential security and exact reader support should be evaluated rather than making reuse the default goal.

How predictable is battery life?

It depends on usage, communication, environment and settings. Establish alerting and preventive replacement procedures.

Manufacturer software, firmware and technical files remain on the manufacturer’s official website. We do not mirror firmware files locally.

Discuss a commercial security project

Tell us about the doors, buildings, users, existing equipment, operational requirements and desired completion date. We will help organize the right discovery and design conversation.

Contact 24/7 Security