Security systems supplied, installed and supported

We sell the system, install it and help keep it working

Kisi Controller, Reader and Terminal Hardware is available from 24/7 Security as a full-lifecycle service—not a product-only sale. We can source and resell equipment, install and configure it, troubleshoot an existing system, perform maintenance, complete expansions and provide support after turnover.

  • Equipment Sales & Resale
  • Professional Installation
  • Existing-System Service
  • Maintenance & Expansion
  • Support After Turnover

New installation: Buying new equipment? Our team can verify compatibility, install it correctly and test the complete system.

Existing system: Already own the equipment? Ask us about takeover service, repairs, maintenance, upgrades and support.

Commercial security product guide

Kisi Controller, Reader and Terminal Hardware

Kisi combines cloud-managed controllers, readers and entry terminals with conventional door hardware. The correct design accounts for door count, credential methods, lock power, life-safety interfaces, network reachability, offline behavior and legacy migration.

Select the complete system, not one headline feature

Match devices, software, licensing, infrastructure, retention, integrations and support to the operating requirement before finalizing the design.

Controller Pro 2Cloud-connected controller platform for door relays, inputs and supported readers.
Reader ProCard and mobile credential reader for model-appropriate indoor or outdoor use.
Terminal ProAdds QR and visitor-oriented entry methods alongside supported credentials.
Migration optionsSupported Wiegand interfaces can help reuse compatible readers, wiring or panels.

Map each opening and hardware interface

Survey every opening for lock type, voltage/current, fail-safe or fail-secure behavior, door position, request to exit, fire-alarm release, accessibility and mechanical condition. Group doors by controller location, cable route and backup-power requirement. Confirm elevator or special-opening needs separately.

Discovery should identify protected areas, users, schedules, response procedures, privacy expectations, existing equipment and the party who will administer the finished system. Product claims only become useful after they are translated into measurable coverage, capacity, availability and response requirements.

  • Lock and life-safety behavior
  • Door inputs and REX
  • Controller grouping and pathways
  • Elevator/special interfaces

Select controllers and readers

Assign Controller Pro capacity and expansion, then select Reader Pro or Terminal Pro by credential, environment, mounting and visitor workflow. Verify exact ports, wiring, accessories and supported third-party hardware. A Wiegand migration may preserve assets but should include a security and lifecycle review.

Coordinate network addressing, PoE or low-voltage power, pathways, environmental ratings, mounting, door or camera interfaces and backup power. Verify exact model compatibility and supported software before ordering; similar product names can conceal different capacity, license or integration limits.

  • Reader versus Terminal use
  • Indoor/outdoor environment
  • Credential and migration method
  • Accessories and expansion
Kisi hardware roles
ComponentRoleConfirm
Controller Pro 2Door relays and inputsCapacity, power and interfaces
Reader ProMobile/card presentationEnvironment and credential fit
Terminal ProQR and visitor entryWorkflow, mounting and network
Wiegand boardLegacy interface optionCompatibility and security tradeoff

Network, power and cloud readiness

Provide approved power, battery backup, Ethernet/PoE or supported connectivity, DNS, DHCP, NTP and outbound firewall access. Establish the customer organization and named administrators before activation. Document offline expectations and the recovery owner for network or cloud interruptions.

Use named administrators, least privilege and multifactor authentication where supported. Establish backup, update, health-monitoring and escalation ownership. Firmware and software should come from the manufacturer portal after compatibility and release-note review, with rollback or recovery prepared before change.

  • Power and battery load
  • Ethernet, PoE and firewall
  • Organization ownership
  • Offline and recovery plan

Commission doors and administration

Test card, mobile, QR and denied access; forced/held door; REX; schedules; lockdown; fire release where applicable; event history and offline operation. Reconcile reader-to-door assignments and labels. Deliver wiring, network, firmware, administrator and support records without publishing credentials.

Acceptance should test normal use, denied or alarm conditions, loss of network or power, notification, audit history and administrator recovery. Deliver protected configuration records, licenses, serials, diagrams, test evidence, support links and clearly owned exceptions.

  • Positive and denied entry
  • Door alarm conditions
  • Cloud and offline events
  • Protected as-built handoff

How we plan and deliver the work

The final design depends on site conditions, existing systems, client policies and the selected manufacturer or platform.

Discover

Document people, assets, workflows, risks and existing systems.

Design

Select the supported architecture, devices, licenses and integrations.

Install

Stage, label and commission through controlled changes.

Validate

Exercise operating scenarios and deliver lifecycle records.

Information to gather before design

Good decisions are easier when the project team starts with complete operational and technical information. The following items help reduce assumptions, change orders and avoidable return visits.

  • Operational use cases and response
  • Device and software compatibility
  • Power, network and physical interfaces
  • Licensing, identity and cybersecurity
  • Acceptance, support and lifecycle

Frequently asked questions

These are common planning questions. A site-specific answer should be confirmed during discovery and design.

Can Kisi reuse existing door locks?

Often, if voltage, current, operation and code interfaces are compatible and verified.

Is Terminal Pro required at every door?

No. Use it where its QR or visitor workflow is needed.

Can a Wiegand migration retain existing readers?

Supported designs may do so, but compatibility and security limitations need review.

Does cloud management eliminate local backup power?

No. Controllers, readers and locking hardware still need an appropriate power design.

Manufacturer software, firmware and technical files remain on the manufacturer’s official website. We do not mirror firmware files locally.

Discuss a commercial security project

Tell us about the doors, buildings, users, existing equipment, operational requirements and desired completion date. We will help organize the right discovery and design conversation.

Contact 24/7 Security