Security systems supplied, installed and supported

We sell the system, install it and help keep it working

Brivo Control Panels, Readers and Door Hardware is available from 24/7 Security as a full-lifecycle service—not a product-only sale. We can source and resell equipment, install and configure it, troubleshoot an existing system, perform maintenance, complete expansions and provide support after turnover.

  • Equipment Sales & Resale
  • Professional Installation
  • Existing-System Service
  • Maintenance & Expansion
  • Support After Turnover

New installation: Buying new equipment? Our team can verify compatibility, install it correctly and test the complete system.

Existing system: Already own the equipment? Ask us about takeover service, repairs, maintenance, upgrades and support.

Brivo hardware guide

Brivo Control Panels, Readers and Door Hardware

Brivo control panels connect the cloud platform to real doors. Correct controller selection depends on door density, expansion, reader protocol, power, network topology and the condition of existing field hardware.

Choose hardware from the door schedule—not the catalog cover

A controller family should be selected after the project team understands every opening, expansion zone, reader, lock, input, output, power load and network location.

ACS6000 familyDesigned for larger door counts and expansion within a controlled enclosure architecture.
ACS300 familyUseful for smaller door groups and distributed controller placement.
ACS-SDC familyA single-door Ethernet option for supported Brivo and OSDP reader deployments.
Mercury optionsOpen-architecture Mercury controller deployments can be used with supported Brivo configurations.

Controller families and door density

Door density is only one selection factor. A centralized multi-door panel may reduce network drops and simplify service in a secure electrical room, while a distributed controller may reduce home-run cable distance. Consider expansion, enclosure space, supervised inputs, output needs, service access, environmental conditions and how a controller failure affects adjacent doors.

Existing Mercury-based infrastructure may offer a migration path in supported designs, but compatibility must be confirmed at the exact board, firmware, reader and topology level. Do not promise reuse solely because an enclosure contains a familiar controller brand.

  • Doors and reader directions per controller location
  • Input, output and expansion capacity
  • Enclosure, tamper and service-access requirements
  • Existing board and firmware compatibility

Readers, credentials and secure communication

Reader selection should document credential frequencies and technologies, mobile or wallet support, keypad requirements, environmental rating, mounting and accessibility. OSDP can provide supervised reader communication and additional capabilities when supported by both reader and controller; legacy Wiegand wiring and devices may limit those benefits.

Credential migration requires actual card data, enrollment workflow and duplicate-number review. The client should decide whether the system will accept legacy credentials during transition, issue new credentials before cutover or operate a controlled overlap period.

  • Credential technology and reader protocol
  • Mobile, wallet, card and keypad workflows
  • Indoor, outdoor and vandal considerations
  • Migration and enrollment sequence
Controller-selection questions
AreaQuestionWhy it matters
Door densityHow many openings share a secure controller location?Affects enclosure, cabling and outage impact
ReadersWhich protocols and credentials are required?Affects security, migration and features
PowerWhat are lock loads and standby requirements?Affects reliability and code coordination
ExpansionWhat doors or points may be added?Avoids premature controller replacement

Lock power, inputs, outputs and life safety

Calculate lock current by opening and operating mode. Inrush, continuous load, cable distance, voltage drop and battery standby affect power-supply selection. Separate power distribution can improve troubleshooting, but every interface between the access panel and locking power must be documented.

Door position, request-to-exit, bond sensors, cabinet tamper, emergency inputs and auxiliary outputs should be named consistently in drawings and software. Fire-alarm release, free egress and emergency procedures must be coordinated with the appropriate authorities and trades; access control should never be used to defeat required egress.

  • Lock voltage, current and fail behavior
  • Power supply, distribution and battery calculations
  • Supervised input and output schedule
  • Fire-alarm, egress and emergency coordination

Panel commissioning and serviceability

Label controllers, doors, cables, power circuits and network ports so that the physical installation matches Brivo Access. Commission normal access, denied access, schedules, door held and forced conditions, request-to-exit, emergency behavior and offline operation. Record panel identifiers and addressing without publishing credentials or security-sensitive configuration.

Design for service: provide working clearance, documented spare capacity, protected enclosures, accessible test points and a clear escalation path. Use Brivo’s official support resources for current firmware and compatibility guidance.

  • Consistent physical and software naming
  • Opening-by-opening functional tests
  • Offline and communication-loss behavior
  • Spare capacity and service documentation

How we plan and deliver the work

The final design depends on site conditions, existing systems, client policies and the selected manufacturer or platform.

Schedule openings

Document readers, locks, points, power and emergency behavior.

Select architecture

Match controller families and locations to capacity and service needs.

Build and label

Install enclosures, panels, power, readers and field wiring consistently.

Commission

Test every door, point, alarm and communication state.

Information to gather before design

Good decisions are easier when the project team starts with complete operational and technical information. The following items help reduce assumptions, change orders and avoidable return visits.

  • Door and reader count by controller location
  • Existing boards, readers, credentials and wiring
  • Lock power and battery requirements
  • Network port, addressing and enclosure constraints
  • Future doors, integrations and migration phases

Frequently asked questions

These are common planning questions. A site-specific answer should be confirmed during discovery and design.

Which Brivo panel is best?

The correct family depends on door density, topology, expansion, reader protocol, power and existing infrastructure.

Can an existing Mercury system be reused?

Possibly in supported configurations, but exact controller, firmware, reader and topology compatibility must be verified.

Does a control panel power every lock directly?

Not necessarily. Many projects use separate listed locking-power supplies and distribution modules sized for the opening loads.

Can firmware be stored on this website?

No. Firmware and technical files should be obtained from Brivo’s official support resources.

Manufacturer software, firmware and technical files remain on the manufacturer’s official website. We do not mirror firmware files locally.

Discuss a commercial security project

Tell us about the doors, buildings, users, existing equipment, operational requirements and desired completion date. We will help organize the right discovery and design conversation.

Contact 24/7 Security