Security systems supplied, installed and supported

We sell the system, install it and help keep it working

Paxton10 Access Control and Video Management is available from 24/7 Security as a full-lifecycle service—not a product-only sale. We can source and resell equipment, install and configure it, troubleshoot an existing system, perform maintenance, complete expansions and provide support after turnover.

  • Equipment Sales & Resale
  • Professional Installation
  • Existing-System Service
  • Maintenance & Expansion
  • Support After Turnover

New installation: Buying new equipment? Our team can verify compatibility, install it correctly and test the complete system.

Existing system: Already own the equipment? Ask us about takeover service, repairs, maintenance, upgrades and support.

Paxton product-family guide

Paxton10 Access Control and Video Management

Paxton10 combines access control and video management in one platform. A successful design still depends on door hardware, network architecture, camera coverage, credential policy and a clear plan for administration.

Is Paxton10 the right operating model?

Paxton10 is strongest when a client values a unified interface, remote administration and a coordinated access-and-video event record rather than two separately managed systems.

Unified platformAccess events and video can be reviewed through the same Paxton10 environment.
Scalable architectureThe platform supports small installations and can expand across doors, cameras and multiple sites.
Mobile credentialsPaxton Key can provide Bluetooth smartphone or smartwatch credentials where compatible hardware is selected.
Connected familiesPaxton Entry video intercom and compatible PaxLock hardware can be incorporated into the design.

Platform components and their responsibilities

The Paxton10 server hosts the browser-based management environment and coordinates system configuration, users, permissions, dashboards and remote access. Door controllers handle the physical door inputs and outputs: reader communication, lock power interface, door position, request-to-exit and alarm conditions. Cameras provide video context, but the camera model, field of view, lighting and storage strategy must still be selected for each scene.

A complete opening also includes equipment outside the Paxton catalog. Electric strikes, electrified locks, magnetic locks, exit devices, power supplies, door contacts, request-to-exit devices and fire-alarm interfaces must be coordinated with the door construction and applicable life-safety requirements. Treating Paxton10 as the entire door solution can leave critical hardware and code coordination unresolved.

  • Server and secure network access
  • Paxton10 door controllers and compatible readers
  • Paxton10 or supported video devices
  • Locking hardware, sensing, egress and power components

Capacity, networking and multi-site planning

Start with a door-and-camera schedule instead of a single building-wide quantity. Each opening should identify reader sides, credential technologies, lock type, monitoring points, emergency behavior and accessibility needs. Each camera should identify the scene objective, required detail, lighting, mounting position, recording expectation and relationship to access events.

Paxton10 can support remote and multi-site administration, but network design determines how dependable that experience will be. Confirm addressing, VLANs, PoE capacity, firewall policy, DNS, time synchronization, remote-access ownership, backup procedures and the effect of a WAN outage. The security team and IT team should agree who owns administrator accounts, alerts, software maintenance and incident export.

  • Door, camera and credential counts with expansion allowance
  • PoE, switching, uplink and storage requirements
  • Administrator roles, audit expectations and remote-access policy
  • Backup, update and service-window responsibilities
Paxton10 design areas to confirm
Design areaQuestions to resolveTypical project record
DoorsHow is each opening locked, monitored and released?Door and point schedule
VideoWhat must each camera allow an operator to detect, observe or identify?Camera schedule and coverage views
CredentialsWhich physical and mobile credentials are issued and revoked?Credential policy and enrollment process
OperationsWho receives alarms, maintains users and approves changes?Roles, escalation and maintenance plan

Credentials, Entry and wireless door options

Credential strategy affects readers, enrollment, user experience and future migration. A project may use physical tokens, compatible smart-card technologies and Bluetooth credentials. Decide whether mobile credentials are optional or standard, how lost devices are handled, who can issue credentials, and how contractors or temporary users receive time-limited access.

Paxton Entry can add visitor calling and visual verification at selected entrances. Compatible PaxLock products may help where running power and control cabling to every interior door is impractical. These options should be compared against wired openings for battery maintenance, offline behavior, door construction, traffic volume and the client’s tolerance for different management workflows.

  • Physical and mobile credential enrollment
  • Visitor calling and release through Paxton Entry
  • Wireless lock use on suitable interior openings
  • Credential revocation and temporary-access procedures

Migration, commissioning and operational handoff

A migration from another platform—or from an existing Net2 installation—needs more than replacing software. Inventory controllers, readers, credentials, locks, inputs, outputs, integrations and database information. Confirm what can be retained, what must be replaced and whether a phased cutover is possible without leaving uncontrolled doors or incomplete monitoring.

Commissioning should test normal access, denied access, forced and held door conditions, request-to-exit, schedules, lockdown procedures, Entry calls, video association, email notifications and administrator permissions. The client should receive an as-built door schedule, device and network record, backup procedure, credential workflow and a documented path to Paxton’s official support resources.

  • Existing-system discovery and compatibility review
  • Opening-by-opening functional testing
  • Administrator and operator training
  • As-built, backup and lifecycle documentation

How we plan and deliver the work

The final design depends on site conditions, existing systems, client policies and the selected manufacturer or platform.

Discover

Survey doors, cameras, network conditions, existing equipment and operating procedures.

Engineer

Create door, camera, point, credential, network and integration schedules.

Commission

Test every opening, event, alarm, video association and administrative role.

Handoff

Deliver records, training, backups and official support paths.

Information to gather before design

Good decisions are easier when the project team starts with complete operational and technical information. The following items help reduce assumptions, change orders and avoidable return visits.

  • Door and camera counts by location
  • Existing controller, reader and credential inventory
  • Network, PoE, remote-access and cybersecurity requirements
  • Required integrations with Entry, alarms, elevators or other systems
  • User-administration, alert and retention policies

Frequently asked questions

These are common planning questions. A site-specific answer should be confirmed during discovery and design.

Does Paxton10 replace every part of the door system?

No. Paxton10 manages access and video functions, while the opening may still require third-party locking hardware, exit devices, power, sensing and life-safety coordination.

Can Paxton10 manage more than one site?

Yes, Paxton describes Paxton10 as supporting multi-site and remote management. The actual design should confirm network reachability, administrator roles and outage behavior.

Can Paxton Entry work with Paxton10?

Yes. Paxton Entry is designed to operate with Paxton10, Net2 or as a standalone entry system, depending on the selected components and operating model.

Where should software and firmware be obtained?

Use Paxton’s official support and product resources. Firmware files should not be copied from an installer website or an unofficial archive.

Manufacturer software, firmware and technical files remain on the manufacturer’s official website. We do not mirror firmware files locally.

Discuss a commercial security project

Tell us about the doors, buildings, users, existing equipment, operational requirements and desired completion date. We will help organize the right discovery and design conversation.

Contact 24/7 Security