Open-platform video operations
Milestone XProtect VMS installation, maintenance and support
24/7 Security designs and supports Milestone video-management environments for organizations that need a choice of cameras, controlled evidence workflows, scalable recording, operator clients and documented lifecycle ownership.
What we install and support
Software and licenses
Edition selection, management and recording roles, Device Packs, licensing, Care eligibility, upgrades, hotfixes and configuration recovery.
Servers, storage and cameras
Compute, RAID/retention, network throughput, UPS, supported-device verification, camera setup, firmware/driver alignment and system health.
Operations and integrations
Smart Client, Mobile, Web Client, permissions, alarms, maps, evidence export, access control, analytics and third-party workflows.
Service starts with evidence
For an existing system, we record the XProtect release, SLC and Care status, Device Pack, camera and firmware inventory, storage condition, server health, client symptoms and recent changes. That separates a software, driver, network, storage, camera or account problem before parts are replaced.
Installation through ongoing maintenance
Our work can include assessment, design, product procurement, installation, software setup, migration, operator training, preventive maintenance, troubleshooting and repair. Scope and responsibility are documented for each site.
Milestone XProtect owner, administrator and buyer resources
These central Milestone guides support VMS planning while 24/7 Security coordinates regional survey, installation, commissioning, maintenance and repair.
Discuss Milestone installation, upgrade or service
Detailed guides are maintained by 360TechnologyGroup.com, the parent-company knowledge center.